Advance, United States
1100 NC-801 N
N/A
+1 3369989748
Called this company to inquire about getting a new natural gas unit and installation. Not once was I given the option to have someone come out and give us a quote like the vast majority of like companies offer. Instead, i was given a price range, told how to measure it and that was all. We got the range but have no idea what set of logs that included. The website includes a section to request a quote but not once was that mentioned. She had no desire to truly help, or to generate revenue for the company. They got 4 stars on Google and based on my experience, that number should be half that at best.
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I am soooo glad I found this company. These people are remarkably friendly, knowledgeable, and efficient. I can't imagine trading them for anyone else. May God bless their business forever!
Anthony at the Elkin office is so kind and great to work with!!
We have been using this company for 3 years since the purchase of our new home. I've been regularly frustrated with the fact that they only deliver to my area on Fridays and should we need a delivery any other day of the week we were charged a 50 delivery fee. However, today when I realized we were out of gas completely (my fault, not theirs, I understand) I was informed that due to covid and new procedures that it would be a 200 delivery fee. In a time where a lot of people are already struggling to make ends meet, this is absolutely asinine. Taking advantage of people and using the pandemic as an excuse is poor business practice and infuriating. We have no choice but to pay this for now, but we will absolutely be switching gas companies as soon as humanly possible.
The Advance office...stay away from them.
Deli
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