Companies on Trustpilot can choose relevant categories to describe their industry, products, or services. All companies in a category are eligible to be best in that category if they’re actively asking for reviews and have received 25 or more reviews in the last 12 months. Some companies on Trustpilot aren’t eligible to be best in a category, and others aren’t on Trustpilot at all.
Sloans Gas Energy Centre
Trustfeed Score 4.5
Belfast, United Kingdom
Carl Robinson
Ordered an item through their website, arrived quickly and as described. Would definitely use them again, just a shame I couldn't call into store beca...
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Glenhill Merchants Limited
Trustfeed Score 3.5
doyler yehaaa
You cannot enter this place without appointment, what a joke ! Do you need to make an appointment for a mcdonalds ? No
Westcombes
Trustfeed Score 4.7
London, United Kingdom
Anne McBride
Had our fireplace renovated and popped in 2 c our tiles (stripped of pale blue wall paint). They are really beautiful! Really impressed with service
J. Day Stoneworks
Trustfeed Score 4.8
St Albans, United Kingdom
Andrea Holmes
I visited J Day Stoneworks on several occasions when trying to decide on a wood burning stove. They gave me lots of advice on choosing the right produ...
Gasworks
Trustfeed Score 4.4
Southampton, United Kingdom
Jonathan Lavers
Gasworks fitted my Boiler last year & just completed my annual service. Professional, honest & great value. Don’t bother looking anywhere else.
Hove Wood Burners
Trustfeed Score 4.3
Hove, United Kingdom
moon calf
Superb service. The best place to come for your wood burner without a doubt. A great selection and fantastic personal service. Thoughtful and understa...
Cottage Fires
Trustfeed Score 4.0
Mark Frost
Excellent service, top quality job would highly recommend.
Rotherham Fireplace Centre
Rotherham, United Kingdom
Terry Brown
Highly recommended. Great quality and excellent service we are going to recommend to all our family and friends.
Aberystwyth Calor Gas Centre
Trustfeed Score 5.0
Aberystwyth, United Kingdom
dunton irene
Good reliable service.Derek put gas bottle next supply pipe ready to use
Berkshire Firewood And Logs
Arborfield, United Kingdom
Vene Grant
Great Price and Service - Many Thanks
Guildford Calor Centre
Trustfeed Score 3.9
Guildford, United Kingdom
Chris Peedell
Unfortunately they continue to remain impossible to work with. 23rd December and they would not help with a delivery or allow a collection to an essen...
Home Fires And Fuels L.T.D
Stockport, United Kingdom
Debbie Hall
We've just had a delivery of logs from Home Fires. The whole process was easy and quick. The logs were really dry and burn well giving off a pleasant ...
Wilsons Fireplaces
Trustfeed Score 3.7
Lisburn, United Kingdom
Steve Myers
The whole process of choosing, buying and installation was conducted professionally and painlessly, especially during these difficult lockdown times. ...
Great Stoves And Fireplaces
Trustfeed Score 3.0
J Day Stoneworks
The street view says it all, this is NOT a fireplace shop, there is no showroom to view product, I can only assume it is the home address of a firepla...
Capper Trading Ltd
Trustfeed Score 4.6
Dungannon, United Kingdom
Micheal White
Very busy place, lots of people getting there home heating stuff. The guys working the coal yard area are very good at what they do...big respect...
Plasterline Ltd, T/A Denby Dale Stoves
Roger Barrett
Fantastic service and products. We have had 3 stoves fitted to date and the finish is second to none. They also offer a fire sweeping and stove servic...
The Fire Place
Sheffield, United Kingdom
Amelia Makings
Had 2 wood burning stoves fitted and we were thrilled with both. Totally transformed the room. They also capped off another fire place and tiled it fo...
Topstak Monmouth
Will Mooney
First rate shop and staff
Raglan Stove Shop
Jason Quenault
We purchased an Eco fan 3/4 years ago and I went in to buy a new one but they are going to repair my old one free of charge!! Now that is what I call ...
The Little Stove Company Wood Burning Stoves
Newport, United Kingdom
Pete S
We had a stunning fire installed with the little stove company, really happy with the beautiful fire. Great service keep up the good work.
Sittingbourne Calor Centre
Sittingbourne, United Kingdom
S C
Agreed, disgusting customer service. I have had a faulty cooker for weeks and they just don't care that its now 5 working days before Christmas and I ...
Poole Calor Centre
Trustfeed Score 3.8
Poole, United Kingdom
Dave Garnett
If you want service with a smile, don't go here. The woman that served me was unhappy because she had to put antibac on the handset after I had used i...
West Country Fires
Nicola Barbour
I read the reviews before I purchased my fire and agree with everyone. The service from ordering the fire to the delivery 2 days later even during cov...
Carlisle Calor Gas Centre
Trustfeed Score 2.1
Carlisle, United Kingdom
Alan Bennett
Truly poor customer service, very unhelpful and seem to be more interested finding reasons not to provide a service than trying to help their customer...
Hedge End Fireplaces
Alec Smith
Very helpful advice and extremely knowledgeable member of staff. Gave us the confidence to come home and plan our new fire and fireplace. We will retu...
Rooney Bros Wood Burning Stove Installation.
Brighton, United Kingdom
Paul Van Reyk
Great service. Had flue liner and wood burning stove fitted. Punctual, courteous and efficient with no mess at all.
Woodys Log Burners
Ella Lineham
Really thrilled with my log burner! Nigel and the team were very efficient and helpful from start to finish. Victoria made all of the arrangements ver...
Kingdom Appliances
Birmingham, United Kingdom
yanni yao
Amazing range of appliances and extremely helpful staff. Warranty and honesty of the staff here are amazing. Appliances are very good and top grade as...
Direct Stoves Ltd
gair talboys
Awful company. Useless and con artists. We ordered a fireplace and the electric fire part would not fit in the cast iron part. Returned the item, and ...
Nortons Range Cooker Stove & Fireplace Centre
Keith Starr
A pleasure to deal with, great product and price. Very helpful from the start of contact with the company. Prompt delivery, a very positive experience...
Flames Of Sheffield
David Hutchinson
Really grateful for the advice, service and personal touch Lee and his colleagues gave at Flames of Sheffield. We’ve ended up with just the right fire...
David O'brien
Manchester, United Kingdom
Stuart Barnes
David, Chris and John, were friendly, hard working and did an amazing job on both of my downstairs fireplaces. David works around your requirements an...
Uxbridge Calor Centre
Trustfeed Score 2.4
Uxbridge, United Kingdom
Michael Michaels
Absolutely useless. Will not return calls or answer phones. Terrible service but I guess they can get away with it as they pretty much have a monopoly...
Avon Marble Ltd
Bristol, United Kingdom
Keith
Great quality materials. Brilliant orders/ turnaround system. Accurate templating & fast fitting. Didn't enjoy having to source black silicone & seal ...
Classic Choice Surrounds
Trustfeed Score 4.9
Jill Cook
I can’t praise Mark and the team highly enough. They were competitive and not afraid to share the costs with me, they weren’t pushy but knowledgeable....
Woodstock
Ed Cross
We had a wood burner installed in a new build house with no existing chinney. The process from beginning to end was extremely smooth. Mark was really ...
Solid Surface Fabrication Ltd
Wigston, United Kingdom
Jane Wallington
Craig was recommended to us. Excellent service. Very professional, trustworthy and a perfectionist in his profession, standard is very high. Will defi...
Fireplaces Direct
Castle Douglas, United Kingdom
Jade Butler
Fantastic service absolutely amazed with the results and detail to perfection. Can't wait to get my wood burning stove on!
Logans Logs - Kiln Dried Firewood, Coal, Smokless Fuel, Flogas Lpg Bottled Gas And Air Products
Wadebridge, United Kingdom
Tracy Thomas
I had to go into hospital unexpectedly, neither of my daughter’s drive so couldn’t get to Logan’s to pick up a small supply of wood. I phoned Logan’s ...
Killeen Hardware Inc Hillocks
Armagh, United Kingdom
derek finlay
Went for some fencing, was told by guy on forklift to go across the road and he would be over in few mins. Never did appear, luckily some other guy i ...
Cornwall Woodburners
Trustfeed Score 4.1
Truro, United Kingdom
Louise Conway
SWEEPING - the servicing and sweeping of the fireplaces is absolutely brilliant. Thanks to the member of staff RN who is polite, professional and thor...
The Fire Place & Stove Centre
Trustfeed Score 4.2
Redruth, United Kingdom
Michael Maguire
Just had a visit from Jamie to sort out my wood burner. I can say without a shadow of a doubt that this company will always be my first choice from th...
Focus Stoves Ltd.
Alton, United Kingdom
Peggy Hayward
Once I found it I was pleasantly surprised, set out very good, shown many log burners that fitted are requirements and Peter the sales man even lit on...
Hancock & Brown Ltd
Swansea, United Kingdom
Sean Hirst
Always had great service, delivery on time & placed in the correct place if ever I’m not available to take delivery. Good customer service, staff ver ...
Stoves In Cornwall
Bodmin, United Kingdom
John Pasture
Jamie has been outstanding. He is patient (these have been difficult times because of the COVID19 epidemic), polite, efficient and helpful. He install...
Mgk Designs
Elgin, United Kingdom
Derek Cruickshank
Great products made from sandstone
Focalflames Fireplaces Ltd
Shepton Mallet, United Kingdom
Delete Account
Fantastic job by focal flames. This is the second piece of work they have completed for me and I love my new fire and chimney. Highly recommend them t...
Worcester Calor Centre
Trustfeed Score 3.1
Worcester, United Kingdom
Alan Hutt
Turned up today to get a replacement 15kg Butane bottle. Sign on gate closed due to covid. Totally wasted journey. Need to update their website to tel...
Robert Phillips Fireplaces
Zara-Lee Jess
My family have used Robert Phillips Firplaces for years. We recently got a new open fire put in and could not be happier with it. The correspondence b...
Manchester Fireplaces
Trustfeed Score 3.4
Tanveer Ahmed
Wasn’t even willing to attend to me. Very uncomfortable experience.
Eco Log Burners Ltd
Lorien
Doug & team were very professional, knowledgeable and polite and completed the job as quoted and on time which is fantastic. Quality of work is excell...
Simply Fireplaces
Harpenden, United Kingdom
Kerry McNally
Excellent service. We experienced some delays and Craig was great at keeping us up to date. He advised us well and we’re very happy!
Dragon Fireplaces
Hemel Hempstead, United Kingdom
Alan Mitchell
Very friendly man he knows all the new fires so helpful I got a lovey fire
Gasco Fireplace Gallery
Justin Nettley
from the initial enquiry to Gasco, visiting the showroom and discussing our options with John, I have been nothing but impressed. The fireplace was fi...
Coalwood Heating Centre Ltd
Peter McNicholls
I have just had a woodburner installed and the service was excellent from the purchase to the installation and after sales. I would not hesitate to re...
D.W Rimmer Reclamation
Southport, United Kingdom
Neil Bray
Very helpful and very reasonable prices too.
Kindle Stoves
Rebecca Howard
Recently purchased a Big Green Egg BBQ through Kindle. From the first enquiry they were very quick to respond at all times, helpful in suggestions of ...
Artisan Fireplace Design
Brighouse, United Kingdom
Jenny Scholefield
The stone hearth had broken in the first month which Artisan claim was due to the stone being stood on! So check how thick the stone is and get someon...
Oak Tree Stoves
Hereford, United Kingdom
Lisa Hudson
Great quality stoves. Fantastic workmanship. Good blokes. Recommended.
Decoheat
Cardiff, United Kingdom
PKatiee
Got the stove from the Brecon branch and they were great. Had the guys from Cardiff fit it for me. Great guys, clean, professional and I love my stove...
Yorkshire Stoves
Andy House
Great service. 2 weeks from quote to installation and fitted in a day. We couldn't be happier with our new fireplace. Professional outfit - Highly Rec...
Monmouthshire Stoves/ Hetas Regulated / Fireplaces / Stoves Supplied And Fitted
Ebbw Vale, United Kingdom
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Green Man Stoves
Ross-on-Wye, United Kingdom
Guy Pulfer
Annual service completed to a very high standard as usual, taking great care with keeping everywhere soot free. Both our wood burning stoves and insul...
Prima Industries Ltd
Wayne Eldon
Really helpful and great products
Leeds Stove Centre
Pudsey, United Kingdom
Stephen Dean
Joel and Ryan have just been and fitted our beautiful wood burning stove for us and were so polite and professional throughout. We talked about placem...
Fire Design Studio
Cedric Berger
We were looking for a nice fireplace. After unsuccessfully visiting a lot of shops around Cardiff, we decided to try this shop. We were welcomed and M...
Stoves Are Us - Yorkshire
Elland, United Kingdom
H B
Avoid Avoid Avoid. Phoned to check they had a product in stock - told (very Bluntly) it was a live site and yes they did. Ordered and got a delivery d...
Flames Fireplace & Heating Centre Wakefield Ltd
Cleaning Angels Yorkshire
Wonderful service from start to finish. We were given some expert advice and ideas on which stove would suit our home and requirements. The installati...
Grate Choice Fires & Fireplaces
Debbie Howells
Extremely helpful with fantastic customer service. Would highly recommend this shop & most definitely go back. Gareth howells
Fireplace Studio Brighouse
Sarah Bennett
Would highly recommend. Amazing service. We love our stove! Felt really informed when purchasing and nothing was too much trouble even when I changed ...
T And J Cole Ltd
Fareham, United Kingdom
Andrew Gordon
Brilliant sales did not stand over us was there for information when needed and we bought our new fire !!! Plus they have a very safe traffic system i...
Torbitts Limited
Larne, United Kingdom
big soup
Very helpful and pleasant to deal with.
Gosport Flames Ltd
Gosport, United Kingdom
Nicole Parker
Lovely shop. The gentleman is extremely helpful and knowledgeable. If your looking for genuine helpful advice definitely make a visit
All Time Grates
Kayleigh McCarter
Excellent service! Highly Recommend! They predicted 2 days to complete the work, but achieved in 1 day. Safely removed an old gas fire and mantle pie...
Woodlands Farm Reclamation
Trevor Ford
A good selection of reclaimed materials
Arc Reclamation Ltd
Justin Miles-Booy
Just to be clear and transparent I run Arc and want all our clients to have a 5 star experience in terms of quantity and quality of stock available pl...
Stove Yard Uk Ltd
David Howard
Online service - non-existent. Take your money and - nothing. Don't confirm your order, don't respond to email. Totally unsatisfactory. Not even worth...
Hearth & Home Ltd
Damien Bown
Great showroom, warm friendly helpful staff, nothing was too much trouble. Will definitely be using their services.
The Stove Room
Siobhan Sullivan
Posted previously a raving review about this place but have now removed as we have had a host of problems following installation. Cracked hearth, brok...
The Fireplace Shop & Stove Center
Mexborough, United Kingdom
richard oldfield
Excellent staff very friendly and helpful I was struggling finding a mantle for above my log burner tried an oak beam but it was getting too hot . I p...
Flames.Co.Uk
Edward Farshi
Nice people. Very attentive. Excellent selection. Easy parking
Direct Fireplaces
jason warner
I ordered 3 items and payment was taken The flue came quickly, the chamber was a while later and finally the beam much later after several reminders. ...
Xcel Kitchens, Bedrooms & Fireplaces
Bradford, United Kingdom
Lee Sharp
Great looking kitchen by Excel in Bradford. All started with fantastic service from the start, Danny took his time to design the perfect kitchen for u...
Rose Green Tiles & Reclamation Ltd
Cameron Hodson
Bought a couple of cast iron fireplaces from these guys whilst in lockdown. They sent photos and gave good descriptions about the condition etc. They ...
Bell
Northampton, United Kingdom
Julie Wright
There's a big Mooch store selling fantastic gifts at Bell,well worth a visit . Plenty of space to social distance,car parking & the staff are pleasant...
Barr's Of Heathhall
Dumfries, United Kingdom
Bill Frame
Full of great little nick nack things and well priced
Crawley Calor Centre
Crawley, United Kingdom
Dean Sharrad
Happy friendly service all workers are happy to help you
Kernow Fires
scott maguire
Bought a Charnwood C4 an I can't rate this stove enough. Simple, understated elegance, easy to light and maintain. Superb service from everyone at Ker...
Warrior Stoves Ltd
Phil Stead
spent 280 on stove parts today.... the whole experience was like pulling teeth... staff could not have been any less helpful or interested... will n...
Basingstoke, United Kingdom
Colin Hennem
We were very pleased with the work carried out by Fireplaces Direct. They encountered a couple of unexpected problems and were able to amend their pla...
Wendron Stoves
Peter Elliot
Interesting shop selling cookers as well as fires.
Day Stone Fireplaces Ltd
Bishop's Stortford, United Kingdom
Leanne Pharaoh
Lovely people, really knowledgeable and the hearth was exactly what we wanted. Even delivered it to me when I couldn't come and pick up.
Austin's Country Store
Cirencester, United Kingdom
CIA ARO
Very good store, always helpful, They do need to change the closing times on the web site and on the gate, States closed today at 17.00 on both. Yet w...
Zigis Fireplaces & Woodburners
Chelmsford, United Kingdom
Esther Copping
We are so pleased we picked Zigi's to fit our woodburner. The service was excellent from start to finish. The installation team were professional, tid...
Eco Fires And Stoves Ltd
Dave Stephenson
We had a very positive experience with Eco Fires and Stoves. They helped us to navigate finding the right burner for our house, and we were very impre...
Eden Hearth & Home
Lindsey Parkin
I am so happy with the removal of my old an ugly non-eco friendly gas fire place and Eden Hearth & Home replacing the whole hearth, with matching mirr...
New Forest Wood Burning Centre Ltd
Lymington, United Kingdom
Matt F
I would highly recommend this company. Nick endured a problematic sale of a woodburner (and associated items) with good grace and throughout the proce...
Good Stoves Launceston, Cornwall. Woodburner & Multi Fuel Sales & Installation
Launceston, United Kingdom
Philip Winpenny
Andrew and his team are always professional and friendly. The installation of our wood burner was done on time with an excellent high quality outcome....
Shropshire Firewood
Market Drayton, United Kingdom
Gervase McGrath
Popped in to Shropshire Firewood to get stocked up for winter. Brilliant product, fast, reliable service and oh my heavens those big strong handsome b...
The Fireplace Company
Morecambe, United Kingdom
Nadine Bevis
Don't bother.. there are plenty of fire companies that offer a better service. I order an electric fire weeks ago and it was always scheduled for deli...