Overview
Headquarters
European Union (EU)
We can help you capture feedback in-the-moment. ViewPoint (previously known as CRT) provides interactive feedback technology that engages with consumers, patients, employees and other stakeholders, in-the-moment. Our market-leading ViewPoint CX platform enables touch screen kiosks, tablets, online surveys, SMS surveys and other means of data capture, to collect feedback and transform it into actionable analysis that drives business strategy and service improvement. Information can be disseminated via interactive dashboards, live alerts and flexible reporting. We are assisting many organisations in the UK and internationally to radically improve the quality of their customer service, to heighten awareness and perceptions about new products and services and to enable HR professionals to capture insightful and accurate feedback from employees. ViewPoint is the mobile access point to all of your business’ essential information. It lets you view all reports, workflows,
