Service and hospitality operations professional with sixteen years of demonstrated experience in hotel and restaurant management, retail sales management, full-cycle recruiting, accounting and finance and client relationship development. A highly-effective, critical thinking team player with exceptional analytical, project management, and proven leadership skills with a reputation for consistently producing quality results through outstanding interpersonal, communication and technical competencies. Upon completion of an MBA program at Chapman University, I joined the Automobile Club of Southern California in an operational and retail sales management role overseeing the Century City and Culver City branch offices.