If you are in search of a Customer Service Expert, with a background in management and human resources, I am the ideal fit. A self-starting problem-solver and an energetic multitasker. With a strong work ethic, flexibility and exceptionally calm manner, I tackle issues with a focus on a positive outcome. Exceptional customer service requires good troubleshooting skills and a positive attitude, both of which I would bring to this job. My talents as a persuasive communicator when it comes to creative conflict resolution would be strong asset to any organization with a focus on client relations. In the course of my career, I have accurately documented and resolved customer service issues, professionally addressed and resolved customer product complaints and answered a constant flow of customer calls. A born people-person, I want to contribute my innate talents to building customer relationships in a challenging environment. I welcome the opportunity to learn more about how I could become a key contributor to your company.