Wolverhampton, United Kingdom
378 Prestwood Rd
N/A
+44 1902866890
Wheelchair-accessible entrance
Having recently visited Newcross Care Home, I can truly say what a wonderful and caring team they have there. Residents are treated like family and there is always a warm welcome to be had......and plenty of home baked cakes! An exceptional care home.
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My mother is a resident at Newcross and she is very happy there. The staff have been patient and understanding with her since her placement. I have seen many care homes and without a doubt Newcross is top of the list. Staff, excellent. Level of care, excellent. cleanliness, excellent. I am contacted at all times should a decision have to be made with regard to my mothers care From a family point of view I now have total peace of mind that my mother is in safe hands, and my family and I are always made welcome when we visit
I work at Newcross the staff our fantastic they work really hard to care for are residents. I love my job and my housekeeping team work hard to keep our home clean. It's a really great company to work for.
I started off as a volunteer in April and thoroughly enjoyed working with the residents in such a friendly environment. The staff were always up to helping me and I was lucky enough to get a job as an apprentice in October where I'm currently working on Reception along side amazing colleagues. Can't wait to see what the future holds!
Personal care is not as great as it should be, some of the staff seem very rude. On the plus side, the activities organised are great and gives enjoyment to residents. Not ideal for elderly with nursing needs. Food is not great, too much bread and for amount paying they only serve sandwiches and soup even on very cold days. For the price you pay I was appalled.
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