Waukee, United States
205 Hickman Rd
$$$
+1 5152162204
N/A
Kerbside pickupDrive-throughTakeawayDine-in
Good for kidsHigh chairsToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible seating
CoffeeKids' menuLate-night foodQuick biteVegetarian options
Our visit to Taco John's was frustrating. First, we ordered on the app for curbside pickup and drove to the restaurant. After checking in and waiting for 20 minutes, we went inside to see where the food was. We were told they don't bring the food out to the car. If that's the case, why does the app ask for make, model, and color of the car? Weird, but whatever. After getting our food, we started to leave but we decided to check the bag first. It's a good thing we did, because half of the order was missing. We had to go back inside again. To top it all off, the other half of the order was wrong when we got home. At this point, I decided to leave feedback. It wasn't my intention to leave a rant, but I thought this experience was worth reviewing. The worst part was how little the team working seemed to care. My wife and I have both worked in the service industry, and we get that sometimes things happen, but the restaurant wasn't busy, and no one even seemed to care that the level of service was so poor. Next time, I think we'll just go to Taco Bell down the street.
like
We eat here so often they know us by name. That courtesy is not returned as I know none of their names. And I don't plan to. I have no time, what with reading their menu, looking for a place to sit and writing witty and informative reviews. I do love there salsa bar. And as always, the best MT. DEW to come out of a pop dispenser. EVER !!!
It was fast service and correct.
Need to open up some dine in space. Messy food for eating in car.
Chicken & Cheese quesadilla is amazing and potatoes are to die for with or without cheese. To dip them in !!
Deli
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