Swansea, United Kingdom
20 Viking Way, Winch Wen
N/A
+44 1792736388
Great service. Used out of hours and all though it was expensive they resolved the problem for my pup. They took time to explain everything, very thorough!!
like
The staff were so caring and kind when my boy (Shere Khan) lost his fight with heart failure. the emphathy shown was second to none
A few days before Christmas, our beloved dog became ill, where we had to take him to this emergency vets and we had to make the difficult decision to have him put to sleep. The vet I spoke to was kind and caring and after discussing all the options, we made this decision. The nurse met my husband outside and they took our dog and did the procedure straight away (I didn’t want him in a cage for hours waiting around and luckily they had no emergency’s) she was kind and told my husband she gave him a big cuddle and that he went peacefully. This was a big help because due to covid restrictions we couldn’t stay with him, so knowing someone was with him and showing him affection until the end was a great comfort. We’ve received a lovely card from them with seeds for a plant to grow in the garden called “forget me not”, I am a keen gardener and this was a lovely and unexpected gesture. Our own vets we’ve received nothing and when I phoned them the day after, thinking I needed to inform them, they were cold and heartless and the attitude was they couldn’t care. Vets Now have been so lovely that we are looking at moving our other dog under them as they’ve been really great.
Terrible service. No diagnosis was made. Minimal advice was given other than see your own vet tomorrow. No x-rays were taken. My dog couldn’t walk in nor out but they refused to carry him even on a stretcher. Disgusted with the service. They tried selling me medication I already had and I had to point blankly refuse buying more. Will not use them again. Wastes of time and extortionate prices
Took our ten day old pups there tonight after being told they would see them if wet told them what time we were coming pups went in and 3 and a half hours later still had not been seen by a vet i understand emergencies happen but if they only had one vet on duty they need more. Pups are home and will be going to our own vets in the morning
Deli
The best companies in the category 'Deli'