Surf City, United States
604 Long Beach Blvd
N/A
+16094943500
Great group classes with knowledgeable instructors and friendly staff. The gym is beautiful and always clean!
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Total Disappointment! I called numerous times before traveling to LBI to make sure I would sign up for the correct workout. I wanted Pilates Reformer. I was told no less than three times to sign up for Wednesday Pilates Equipment, 40.00 session. What did I get? A 40.00 stretching class with the ball and ring. I was told by another client that the reformers are only for privates and was told by an employee, AFTER my session that the privates book up almost a year in advance for regulars. WASTE of time and 40.00.
As part of my bachelorette weekend, my bridesmaids and I came for a private aerial yoga session with Maggie. We had a blast! Facility was very clean and staff were very friendly. I cannot rave more about how much we would recommend it.
Had a 1 on 1 pilates session and absolutely loved it!
The classes are Pyour Core are great. Unfortunately, the customer service is awful. I showed up at 8:02 for an 8:00 aerial yoga class and they absolutely would not let me in. Apparently they have a “very strict” policy about not letting anyone in past 8:00, however this is not stated anywhere online. I asked if they could let me in another class or give me a refund since this policy was not clearly stated, but they offered nothing. The front desk girls are friendly but unfortunately they have to enforce the policies of the owner and teacher. It is extremely frustrating to try really hard to leave the house with children at home, finally get out the door, ready to workout, only to be turned away and start my day with horrible customer service. If they are going to be this uptight about their policy, it should be clear in the class description so that people know this when they sign up.
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