Seattle, United States
241 S Lander St #109
N/A
+18883659488
I am not able to provide a review of a tour with this company due to the fact that I had to cancel our trip, but I want to provide some feedback as far as their customer service. I had several questions when we were first planning the trip, so I sent them in to this company. Michael was very prompt in responding and provided the information I needed. So we booked a tour for the Tulip Festival. When we had to cancel, I sent an email letting them know. Again, Michael was very prompt in responding and canceling our tour. When a company is prompt and respectful in all situations like this, you know it is a company you want to do business with. Hopefully, we will have a chance to get out to the Seattle area sometime in the future, and we will definitely book a tour with Nature Nuts Adventure Travel!
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Initially, I choose Nature Nuts Adventure Travel because of the cost, the transportation vehicle, and the trip itinerary. When we compared them to other travel companies in the area, we felt they gave us the overall best value. The trip itinerary was inclusive, we were not just going to take a drive up the coast to see tulips in bloom at the Skagit Valley Tulip Festival, (which looks absolutely gorgeous), we were going to enjoy lunch in a small seaside town close by, and on our return trip, spend a relaxing late afternoon, sitting outside with our small (14) tour group, tasting wine and cheese at a local winery. As I spoke to Michael about the details, I found him professional, informational, and accommodating. His customer service was exactly what we were looking for in a tour. Our only problem is that we were unable to take the tour due to the current situation. He returned our money graciously, wished our family health and safety and said he looked forward to meeting us at next year's Tulip Festival. This is a first for me, writing a review for a tour I haven't taken, however Michael and Nature Nuts Adventure Travel have earned this review.
I could not attend a tour due to unexpected circumstances, but still received great customer service. Michael helped me with the refund and was a clear, courteous communicator. I hope to book another trip with Nature Nuts in the future!
Michael and Nature Nuts Adventure Travel are awesome. Micheal's customer service is top notch. I would recommend his company to anyone and we will be using him again in the future!
Michael and his staff were very helpful in coordinating a day tour. When we found it necessary to cancel due to unforeseen circumstances, Michael was very understanding and we were refunded promptly. We will book with them again if we return to the Seattle area.
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