Saint Austell, United Kingdom
81 Truro Rd
N/A
+44 172674186
I do not rate this place at all so the single star is only there so I could post this, The running of this place needs to be tightened, Its all very well having a relaxed rule of alcohol and drug misuse but the very vulnerable need more support especially, I know first hand how the lack of this can impact people and their families who have mental issues as well as alcoholism combined and that is devastating results, someone I knew who lived here was an alcoholic and was struggling terribly took her own life as she could see no way out and bearing in mind she had attempted it two times previously in this place in a short space of time. I think this place's staff, care, support and rules needs to be reviewed and revised to stop this happening again.
like
One one hand, staff aim to help residents live an independent life and this facility is supposed to keep people off the streets and provide them with warmth and shelter. Drug and alcohol problems are rife although it is a wet house. The most disconcerting aspect is the sheer amount of violence occurring within the building, often unprovoked, and staff are unable to take full control of the situation.
I have visited there a lot over the past 6 years. I find the staff to be second to none when it comes to help and supporting there clients. They have a lot of things going on there. They also have animals to what I think is therapeutic for the clients. Well done cosgarne Hall. Keep up the good work. You deserve a 5 star rating.
Friendly and helpful staff and always made to feel welcome. A myriad of diverse and wonderful people. All good.
I have had great support from Coscarne. The team are all great and caring. The accommodation is up too a hi standard
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