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+441525888295
Great quick service orderd on30th December delivered 4th of January.Just wish they would answer the phone !!
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I ordered a fish tank from Rocket Aquatics on 15th April which arrived today. I was slightly disappointed initially as it did not state on the website that the item was not in stock, I believe it was ordered in and then dispatched once in stock. Due to current situation of Covid 19 with businesses not running normal hours this took slightly longer than expected. On a possitive note every email I sent to Rocket Aquatics was replied too quickly and efficiently and the lady that I spoke to on the phone was polite and professional. The customer service was great although slightly miss leading with regards to timings of when I was expected to receive the tank (again not entirely the companies fault) Over all very happy with the fish tank and would use Rocket Aquatics again
Excellent service Column tank delivered on time Perfect communication Tony is very helpful
Always use rocket aquatic to get my filter pads. Needed a new bulb for my tank and didn't have a clue. Phoned and spoke to a very helpful lady. She got it spot on.
Worse experience ever! I ordered a fish tank after a few days i used their contact form to ask when it would be dispatched. I got a reply apologising and saying it would be dispatched early this week by next day delivery. So i wait and nothing not even an email. So i contact them again to cancel. I get a reply asking why as it would have been dispatched in 2 days. So first they lied the first time about when it would be dispatched and second it should be obvious why. Don't advertise 1-2 delivery if you can't do it. I recommend to everyone they should avoid this company at all cost unless you want to keep chasing them up and want to wait a long time for your items.
Deli
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