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+353599147678
They just randomly ignore collecting my bin, tried to contact them but they also ignore my emails(all of them). Their current google review seems to reflect level of service you will get, EDIT: 22Oct2020 In fairness I got an answer from the company: \... it seems there was an issue with the lorry on Wednesday ...\. Fair enough but it seems that issue only affected my bin as all other bins(on my street) have been collected. That is simply great answer :)
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Punctual and efficient when it comes to taking your money, but I wish i could say the same for the bin collection.
Had to ring this company over 5 times during the year as my bins were not collected. Latest was this weekend where the lorry drivers drove down beside the bin and drove off!! I rang to be told it was 'human error and my full waste bin would not be collected for another 2 weeks! What will I do with my existing full bin I ask? Bring it to some yard and pay the cost to remove it i was told!! Stay away from this company if you are looking for reliability or people who actaully care about their customers. Beyond horrific.
They have been collecting my bins 7-8 years and never had any issues with collections. They have very handy app too for when you can’t remember which bin to leave out
My partner and I have been waiting for over 2 months now for our compost bin to be collected. The table they gave us says its collected on Thursdays with general waste. But it wasn't. So we asked for more info and they got back to us with an email saying its Thursdays with recycling. It wasn't either. Then we called and told us it was on Wednesdays. It wasn't either. ABSOLUTE JOKE.
We recently moved to Wexford and signed up to Ray Whelan for our bins. They took payment up front and a week later of not hearing anything we were told that the Eircode was incorrect. It was correct and we were told we'd get a call back. Two days later I had to call them and they told me they don't service my area. They sent a cheque in the post as a refund. To take payment up front, tell me they don't service the area when in fact they actually do as our neighbours have them and to refund our money with a cheque, just very bizarre, poor customer service. Just use one of the Main Professional Waste Management companies.
I find the girls in the office to be very helpful and courteous anytime I speak with them. The guys on the road are excellent also and I find them all to be pleasant and efficient, they would go out of their way to help you. Just ordered 2 skips, they were on time to deliver and on time to pick up, I also have my bins with them and never have a problem. Great team, great service!
The WORST skip service in town . I ordered a skip over the weekend and now it's Tuesday evening and no sign of it . Rang numours times and the operator's are NO help at all . One operator said she would call the driver and then get back to me and she never did . The next time I need a skip I wouldn't be using Whelan's I'll take my business to O'Tooles instead . My advice is AVOIDE this joke of a service
Deli
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