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Very pleased, thank you Rattancube! Fast service, amazing value for money, next day delivery as promised. lovely polite delivery man & very well packed. Bought the Rio range from these guys 10 years ago, still looked like new until storm Ophelia whipped it up, otherwise we would still have it. Bought the same range again at a super price and now looking forward to having it for many years to come. Extremely happy customer, will definitely recommend to all my friends & family. Now, I can look forward to the bank holiday weekend even more- thanks again guys!
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I bought my Marbella garden set in 2015, we have minded it like a baby, we got 4 summers where we were really happy with it and recommended it to all who admired it. When we took the cover off this year, the rattan has started to split in places and some have even snapped. When I called they suggested that I had put chemicals on it! I was offered some strips of rattan so I could repair it myself but nothing arrived. Don't buy if you want more than 4 summers out of it.
Very happy with our Tuscany dining set from Rattan Cube, great quality and the guys delivering it were great help!
If I could give a minus score I would !! the experience from purchasing furniture from this place has been the worst I've ever encountered. Long wait times for items despite showing as in stock, I waited 7 weeks for the order to arrive. When I opened the box it was the wrong colour and missing items, dont bother wasting your time calling these guys you wont get a satisfactory answer to your queries, I was told I must have ordered what was delivered despite the box displaying two tone black and the furniture being brown. Dont waste your hard earned cash on this place I would not recommend them at all Jonathan I'd recommend you going on some customer experience training and to your boss get a better supplier in china for your goods and treat your customers with more respect otherwise you wont have a business. To top it all off I'm still waiting on the missing items...Amateurs
Got a Tuscany Dining Set we LOVE IT. John and Adam looked after us, fantastic service. Thanks guys.
Ordered a corner sofa at the end of May 20, it stated 'next day delivery' but when I checked three dhays later I was told......July! I found the website very misleading and the customer service on their web chat service dismissive.
I've visited Rattancube twice and bought online and everytime very pleased. Great product and really good service and advise.
As mentioned by my lovely wife below - these sets are great, we have have them exposed to everything the weather had to throw at them and they still look like the day the arrived, no loss of colour, Even when the wind bounced them down the garden they stayed intact.
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