Raritan, United States
22 W Somerset St
N/A
+1 9087227979
Blue Star is a great company with very nice customer service. They are indeed \old-school\ which I like. The nicest people answer the phone. We've been with them for 12 years and are now only ending service because we are moving away.
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Blue Star has been our provider for many years and have no complaints. The office staff is very friendly and accommodating. A couple of times i forgot to put trash out the night before, they told me to put it out now and they will swing by and get it. That's great customer service.
Not sure about other reviews about a 'nasty woman', as every time I call a complete sweetheart of a woman answers the phone. If I call for a bulk pick-up, change in size of trash container, etc., they are always very accommodating, and price is great. I moved my service to a new home, and the transfer to the new location was great too. No missed pickups for me in over a year.
Disappointed in them. We have a Monday Thursday pickup and we pay for that twice a week pick up and don’t get it the weeks that there is a Monday holiday. We understand that because it’s written policy, but when there isn’t a holiday on our pickup day, Monday and We call at 8:30am on Tuesday and at 4:30pm and Maryellen only can say the back office can only apologize so much.....uhhh I don’t need an apology I just need my garbage picked up. Blue Star needs to do their job. I get a call no problem from her when our garabage can had been turned the wrong way within minutes of them collecting my garbage but day two now and still no pick up. This isn’t the first incidence this has happened. Get your business in order.
Great service! Great customer service. We have had Blue Star for a long time. And always pleased with them. Thank you, Blue Star!
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