Paris, France
81 Rue de Gergovie
N/A
+33 984210274
DeliveryIn-store pick-upIn-store shopping
No wheelchair-accessible car park
BEWARE! Don't make INTERNATIONAL ORDERS here!! I made an order and asked for a REFUND in August. It's December now and even after numerous emails, THEY DO NOT REFUND YOU THE MONEY. This is a THEFT. Please take your business elsewhere, because it will cost you a lot of time and money it the order does not suit.
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I used Click&Collect and it worked out great :) very friendly and so quick - just in time for Christmas! Thank you
These folks clearly never heard about \customer service\. I ordered something online which was supposed to be delivered to an access point in 2 days. I was already prepared for a bad delivery experience since they work with GLS as the only delivery company, which is the worst in Europe. In classic GLS fashion of course, they couldn't deliver the package to the designated GLS access point. The package was stuck somewhere in the GLS headquarter and Hawaisurf assured me, that they will call them and take care of it. I canceled my order after a week of wait and never heard back from Hawaiisurf again. 3 Weeks (!!!) later I surprisingly found the package in my letterbox without any notice. Hawaiisurf is now demanding me to send the package back with my own money... And again, impossible to reach Hawaiisurf via mails and phone calls to finally get this over with. This is the last time ordering something at this shop because obviously they DON'T CARE about their customers. I wasted so much time on this. PS: If you, Hawaiisurf, are reading this, PLEASE finally send me my return ticket. THANKS
Be very careful. Sold me a product that does not work and after trying for 5 months they still have not helped (not even responding to emails) to get my ski boots fixed. Dud K2 ski boots (would never recommend buying this brand) and no customer service. Do Not Trust them
They steal money to customer, I sent back a product, they didn't refund. Very bad customer service.
Amazing shop. Look like heaven for me. Little bit expensive but most of the stok available. I look fir Seba luminous wheel for a week and got it here. Friendly service and they speak English too. I recommend this shop
Be carefull, it's not a serious company. I returned a product, they received it, but they don't want to let me buy an other product with the returned money. They told me that the gift certificate is expired but it's not true. They stole 100 euros from me...
Great service and online experience. Cheers
Deli
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