Omaha, United States
11811 I St #3
N/A
+14029911950
Great company, awesome staff. Many changes in the last year. Under new management. My spouse and I enjoy the service they provide.
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Great place. Helpful staff. Not sure at all why the rating is so low.
Please be very careful if you are going to use this company for your respiratory supplies. The RT who I worked with me was fantastic but the billing department was unnecessarily difficult. I requested someone try and work with me over a surprise bill I received from them. Not only did they not get back to me about my concern, but they sent me an additional bill with late fees added even though I was simply waiting to hear from them. They are now requesting close to 200 dollars for an appliance I used for less than a month and requested to return. It seems as though they were very much taking advantage of the Covid shut down to extend billing and fees. Very frustrating and disappointing. I wish I had read their reviews prior because it looks like other individuals have had issues with them as well.
I have read alot of BAD reviews on here. For me my experience was completely different. I've got nothing but POSITIVE experience here. The staff are extremely helpful and nice when it came to my needs. I HIGHLY recommend going here for you CPAP supplies.
I saw reviews that were not very flattering, however, as a new C-PAP user, my experience as has been completely positive. All calls were answered by staff who were quick to find my prescription and they even called me on a Sunday to set up a time to come in and get my machine. Subsequent questions were answered by staff quickly and all were very pleasant.
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