Olympia, United States
712 Legion Way SE
N/A
+1 8882255773
Wheelchair-accessible entrance
The power went out and within seconds I receieved a text telling me the expected resumption time. It came on an hour before the expected time. Now that is service worth 5 stars.
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Just got off the phone with customer service and you get penalized for paying your bill early! And they 'did nothing wrong' for charging you twice AND adding a 16 penalty for doing so. Oh and the only thing they can offer for their mistake is to get me on a payment plan.. Im so done with this stupid company. I wish we had options to switch.
Would you like to experience what it was to live in Soviet Russia? Boy, have I got a power company for you! With PSE, at the most inopportune and random times you will get the excitement of watching everything in your neighborhood that runs on electricity die. \What about that new warehouse across the street\ you ask? They still have power and you should stop asking questions! Once your power goes out for the third time this month you will get to play a great game with your family called \when will it come back?\ Don't worry, PSE doesn't give hints to the account owner. With text messages that give no real estimate for when power will return you will sure to be guessing all night long! Be sure to download the sound of silence to your smartphone and keep those powerbanks charged because with PSE you really get that second world feel while having all the amenities of a first world nation! 0/10, will replace everything in my freezer again.
I called up to ask when our power would be back. The woman keeps saying she can't hear me just wodering I could hear her well and just called up somebody before her and line is ok.She just hang up.
We've had excellent results with PSE repairs after power outages from weather events taking out transmission lines. Their report system works well from my phone or computer, but would be a comfort to be able to talk to a person in real time. Their text message on repairs being completed is very helpful to verify MY service has restored, it also helps if you're not at home.
Deli
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