Oakland, United States
6701 Oakport St
N/A
+1 5109922031
DeliveryIn-store shopping
Car washOil changeRepair services
The service I received, especially as a senior citizen in need of patience, was exceptional. I was greeted warmly, the details and estimated cost of the scheduled service was explained, the complimentary car wash was provided, and additional questions related to my car's care were answered unhurriedly and with a smile.
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(Two weeks ago) I called and spoke to Tyler Issa to inquire about purchasing a car for the first time. I had a million questions and he patiently answered them.. He's really nice and friendly right off the bat! He and Ray worked with me and I was approved for a car. Let me first say this. They both did everything they could to find the perfect car for me working with my budget, and credit score. They really treated me like family. It was genuine and I \WAS NOT\ pressured or felt like it was just a sale. They have offers for recent graduates as well (terms). The process was literally a couple of hours and I have had my car for two weeks. Tyler thoroughly went through everything about the car and even referred me to a car insurance company that was affordable. Ray went over the purchase, bank stuff, and leasing terms and conditions. They were genuinely happy this being my first car purchase. The team at Oakland Acura is amazing and I'm highly satisfied with my car, the service, how easy and fast it was, and even the follow up. Thank you again Tyler and Ray for doing EVERYTHING you could to make me a satisfied customer. You made my first time car purchase very easy and rememberable. You are greatly appreciated. I'm very happy
Nice salesman - Paul Dixon
Raymond and Gary in the service department at Oakland Acura are awesome. They are always willing to help me out when I have car issues. I know that they'll take good care of me and make sure I'm back on the road safe and in a timely manner. Thank you guys for the excellent service!
Truly exceptional customer service! Thank you to Raul and Brad. If you re in the market for a new Acura this is the place to be. They are very personable and had more of a family friend feel. They went above and beyond to make sure I got everything I needed was right and i got everything i needed. The process was painless and efficient. Thank you again for the phenomenal service Raul.
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