Northampton, United Kingdom
42-44 Henry St
N/A
+44 1604628360
missed 1 payment due to my money being short that month phoned to sort it out to be told I had to make payment of 400 pound currently not working due to the current situation there for I dont have it agent on the phone was rude and aggressive and threatening. disgusting behaviour full complaint will be made.
like
Chasing a debt for a parking ticket, 2 years after we sold it. Provided 2 proofs (sale receipt/DVLA Letter). But apparently not enough. They asked for a letter from insurance company too. There was an issue with this letter, but instead of responding to me as they could see this was a mistake, they instructed bailiffs. Horrible company run by horrible people.
My friend got a wrongly issued fine on a car that he no longer owned. They asked for all sorts of proof to drop it, we provided and they still have not. They haven't replied to any of the emails they requested him send and they're now trying to send baliffs around the house. Every time we speak to someone they're unhelpful. Disgraceful service
No contact, and when called a number of times AND recorded (which we still have saved to be safe) no answers/or 'ending call' dial tone/or passing to colleagues not answering either. Also great they decided to clamp our car without a notice to our new address, which we def didn't receive. Dealt with alot over the last 20 years, but this absolutely terrible, esp for a small 60 fine we've not seen and apparently now is 800. Legal help needed
So they decide to change agent & not tell my friend, which could of come back on him! Completely unprofessional & unfair. He could of been told! Especially when he had an agreement with previous agent. And the bloke on the phone at main office was not very accepting about their mistake. They want paying but dont help with making payment.
Deli
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