New York, United States
410 E 38th St
N/A
+1 8662628133
Wheelchair-accessible entrance
Told us the bonded pair of dogs we adopted were good with cats. Further from the truth. After a week we had to bring them back. Even after telling them the dogs were super aggressive towards our cat and we had to bring them back they refused to refund our adoption fee of 500. They lie to people and collect multiple adoption fees for the same animals.
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I had been trying to adopt a cat for weeks and had applied to multiple shelters in NYC, Long Island, and NJ but the matches always fell through. I realize that it’s hard for shelters to operate in the current pandemic-induced, WFH conditions but after dozens of applications submitted only to be told that the cat no longer was available or to be put on hold for days and THEN told that the cat was no longer available, I was definitely frustrated. Bideawee was different. Literally the day after submitting an application, one of their adoption counselors - Kerrie - contacted me. She was extremely receptive in discussing what I was looking for, and also very helpful when suggesting possible matches and each candidate cat’s personality. You can tell that they really know their animals. I was scheduled for an appointment the next day, went in and fell in love with my first choice, and took him home that very same day. If I had known adopting could be this efficient, I would’ve come here first. The appointment with the cat is laid back, really giving you time to interact with them, the application process is straightforward, and they provided me with an abundant amount of food to start. All of the staff were extremely friendly as well, not just Kerrie. Overall, a great experience and I cannot recommend Kerrie and this place enough. I got exactly what I was looking for, and the entire process from start to finish took less than 3 days.
The staff were very friendly, and gave us a bed and a supply of food for our new cats, plus a quick adoption prosses with not much paperwork. We had originally picked different cats online, but they said they thought our cats would be better for us (since we have 2 kids in the family.) They sounded like they really cared about us and what cats we got.
Amazing staff and facility. Highly recommend!
This is where I found something so sweet and full of love. My baby girl Jade. I love her. She's my angel.
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