Mukwonago, United States
S78 W25880, National Ave
N/A
+14144259520
Great company! Just installed a new Roll-A-Dock with Steve’s team on Little Muskego.
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Extremely poor service. This is the 2nd boat lift I bought and everything was fine until there were repairs needed. The lift is 4 years old and the bolt snapped on my winch while my boat was up on the lift. Fun time trying to lower a 4,000# boat. Steve (Owner of Muskego Dock) came out to replace the wench (for an additional 350.00), and told me he'd try to get something for warranty due to defect. I never heard from Steve again. A few weeks later I have the unit blow a breaker. I called Steve (To date he has not called me back). So I called the owner of Hewitt (boat lift manufacturer) and spoke with the owner Troy. SUPER nice guy and he said it may be a bad resistor due to a storm. I got the part and replaced it but the following day while I was raising the boat it blew the breaker again. I just got off the phone with him and we're working on the problem. However LOW AND BEHOLD he told me he talked to Steve (still no phone call from Steve) and Steve told him I broke the lift. He must be out of his mind. All I ever did was lower and raise my boat like I have for the last 40 years I have owned a boat. Troy told me that Steve never even tried to get warranty. DO NOT BUY ANYTHING from Muskego Dock & Boat lift. I should have known better to buy something from someone that is lower in price (you get what you pay for) AND he only does this as a side job. POOR POOR POOR, I wish I could give ZERO stars.
Deli
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