Montreal, Canada
2 Rue De La Gauchetière O
N/A
+15148613388
You win some you lose some. This place has a great selection of baked goods, and at a great price. I’ve personally been many times and was never disappointed. On the other hand, the owner and management are very cheap. I’ve had some friends work here and heard of them cutting many corners to save on cost such as reusing certain materials over and over again. I’ve also read some of the reviews about their customer service. And it is true, often service gets worse as customers increase. The fact is that this location overworks their employees and they are pressured to prioritize efficiency over friendliness. You can often hear employees getting yelled at... so please tip them if you had a good experience Some reviews said that some cashiers were really aggro about paying for plastic bags but I would guess that that person is likely part of management. Most employees wouldn’t care if u took bags, and would most definitely not rip them out of your hands or confront you about them (they’re not paid enough ). This is all speculation, but I’m assuming they don’t want to pay for the card interchange fees for such a small transaction so they push you to pay in cash. Not because “certain items can only be paid in certain ways” \u200d️(I read some of the owner’s response as well and came to this conclusion).
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Every single option on the menu is delicious , fresh and made on the spot . Highly recommend this place when you are in the area.
Lots of variety and great value of pastries, buns, bubble tea, cakes, including warm food.
This is an Honest review: Food is good but service is amongst the worst I've ever had anywhere. The bakery is aesthetically pretty. We were crossing by this bakery and tried bubble tea and got chocolate croissant and sponge cake. Liked it a lot that I had all my family try it out. That's when this bakery went downhill for me. We picked 10 food items and paid for it. But then saw it was pouring rain outside and decided to pick about MINI 2-3 small plastic bags sitting on the counter top, that's where the lady ran from kitchen and snatched them bags off my brother's hand while I stood in shock. She literally yelled what are you trying to do? We explained it's raining and the bags you gave us are papers bags so we hoped to grab these. She said no pay for big bags, and we agreed immediately and said she cash only whereas we just paid by debit/credit. We were embarrassed and had no words for them except how cheap are you. By this, I mean your manners, your attitude, your overall experience with customers.
You can get yourself an amazing bubble tea and a delicious pastry at the same location! Loved the Red bean Jian Dui, only downside way too much plastic packaging...
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