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Ocean Cadillac

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Miami, United States

oceancadillac.com
Cadillac dealer· Car Dealers· Auto Repair· Auto Parts & Supplies· Car dealer· Car finance and loan company· Car leasing service· Car manufacturer· Car wash· Smart Car dealer· Truck dealer· Used car dealer

Ocean Cadillac Reviews | Rating 4.3 out of 5 stars (5 reviews)

Ocean Cadillac is located in Miami, United States on 17800 Ipco Rd. Ocean Cadillac is rated 4.3 out of 5 in the category cadillac dealer in United States.

Address

17800 Ipco Rd

Phone

+1 7866276579

Service options

DeliveryIn-store shopping

Accessibility

Wheelchair-accessible seatingWheelchair-accessible toilet

Offerings

Car hireOil changeRepair services

Open hours

...
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H

Harry M

I went to buy a car, not only bought my dream car but also made some good friends there. GM Mariano and Sales Manager Maurizio made it so easy for me to purchase my car. Experienced hard-time from their accountant/loan provider tho! also a very big thanks to the service team Barbara and John! Very friendly and they make sure you leave satisfied and with a big smile.

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Alex

After 12 straight years of leasing, this dealership turned out to be an utter embarrassment and shame to GM and to the community. Be warned - they will rob you. I had my last Cadillac for 3 years & only accrued 15,000 of my 30,000 miles before handing the car back in. Essentially, I gave them back a brand new car. I was not contacted whatsoever and they tacked on nearly 1,700 of 'excess wear and tear' directly to my credit score. No call, no email, no conversation, no explanation. Unjustified & terrible business practices. I attached photos from the day the car was returned so you could see there's no exaggeration, the car was brand new. Me and my family have all moved on from this place as I wouldn't recommend this dealership to any of my friends, family, colleagues, clients or even my enemies. Absolutely shameful.

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Evens

The best Cadillac dealership in town! Working with Adriana was an absolute pleasure! Adriana is extremely patient and caring. Thus far, she is the best service advisor I’ve dealt with! Adriana treated and cared for my vehicle as if it was hers. She practically kept me updated every time they laid a finger on my car. When ever I come in for service, she always makes the process simple and easy for me. Trust me when I say she’s the best service advisor, hands down. Eddie, a parts consultant, was also very helpful throughout this experience. He was patient and understood right away what parts I was looking for. Eddie took the time out to ensure that the right parts were ordered and expedited ASAP. If you’re looking for a parts consultant, Eddie is your guy! I highly recommend you talk to Adriana if you are considering servicing your car and Eddie, if you are looking for the ‘RIGHT’ parts or part number.

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Juanita Dixon

Excellent Service!! Shopped around for the vehicle that I really wanted for months and finally found it at Ocean Cadillac. After contacting the manager we were put in contact with the best salesman ever, Jose Ramirez. We communicated with Jose and made arrangements to meet with him a few days later since I live out of town. My experience at the dealership was nothing short of amazing. The entire process was complete in less than an hour. The vehicle was exactly what it was described to be online. There was no undue pressure or surprises and Jose, the salesman and Mike in finance were very professional during the entire transaction. I had read reviews online prior to going and I must say I was a little hesitant because I had no idea how the experience would go. In the end I can’t say enough good things about the staff and experience at Ocean. Jose went above and beyond and definitely met my expectations. EXCELLENT SERVICE!!

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Kristina Barroso

Dealing with car salesmen and dealerships is usually a torturous experience for me and my husband. Thanks to Baho and his manager at Ocean Cadillac, the new bar has been set and it is high. Baho was knowledgeable, likable, and never pressured us in any direction even after we left to explore other options at a neighboring dealership for a different brand. There was simply no comparison. It didn't take long for us to realize that and return to Baho at Ocean Cadillac. We ended up trading our Lexus RX350 for a new Cadillac XT5 and couldn't be happier. Baho and his manager made the whole process a smooth and painless one, which was an unexpected but pleasant surprise. I have no doubt that we will be returning to Ocean Cadillac again and again for future car needs and highly recommend that others do so as well. Easy 5 out of 5 stars on both vehicle quality and top notch service.

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