Madrid, Spain
C. de Manuel de Falla, 6, 8,
N/A
+34914585804
Stay away if you expect good communication. They have little idea about how to support foreign patients. The nurse assigned to me was living in a world of her own. I felt I was bugging her whenever I asked her a question. If this clinic is supposed to be one of the best I cannot imagine how the ones rated as bad could be !
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I'm very happy with treatment I had with IVF. It's never easy to go through all the process of cycle mentally and physically. Each couple have their own various problems. Here they identify abnormalities, determine the best embryos to use, and increase your success rate. I really appreciate our doctora that at our first meeting she had throughly reviewed every detail of our previous history and proposed a complete plan with her reviews all daily blood draws/ultrasounds personally and makes adjustment in terms of medications during the IVF process. With IVF, I reached my new record of ovum upon all my cycles.
A big disappointment. We experienced bad communication but the most concerning was the result of our IVF with Egg donor. We questioned clearly the quality of our egg donor, requested more info cause the volume of eggs we got was clearly under the normal average (an egg donor usually provide 10-20 eggs). Since our request was sent 4 months ago, no response. We don't recommend that clinic at all for the lack of honesty and clear communication.
We would put 6 stars if we could, and would recommend wholeheartedly to anyone looking for individualized attention. The medical and para-medical staff were all highly competent, but also kind / compassionate, available to answer all questions and ensure the smoothest possible process, while minimizing medication. We didn't feel pressured to sign for more expensive treatments - but were instead informed of all available options. Procreatec was also able to connect us with a fantastic and specialized acuponcturist, Mio, who followed me for the entire process, and whom we recommend warmly.
Since I paid, the most sentences I heard is: We are sorry. Then I never get replied before I call or write to them twice. First circle, they forgot to give me prescription and let me have injections immediately, otherwise my eggs would be grown enough and lost, and I don't even have a prescription. Then I just got TWO embryo, of which ONLY ONE could be transferred. AND FAILED. Second and the last term, they give me prescription suddenly afternoon, let me out for looking for late-opening pharmacy, just 3hours after my transfer. Choose them and you will lern several ways to say: I/we am/are sorry.
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