London, United Kingdom
138 Northfield Ave, Ealing,
N/A
+44 2085663366
We had the pleasure of working with Bobby trying to find our next home. We are still in the process of deciding, but Bobby has not only been professional, but extremely COVID safe, responsive and kind. If we don't end up working with him this time around, we will definitely seek him out next time we need to find a home.
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Very helpful, efficient and professional. Thank you Chandler and team!
It is very rare I will verbalise my disappointment in someone but I was unable to leave without telling the person I was dealing with, how unhelpful he was. Whether he was aware of it or not, the approach to customer service today left me feeling like my being there was a huge inconvenience. I feel sorry for the home owner who is using them to rent his property. Having been to another agent today I know that it is absolutely possible to be pleasant and helpful even with this terrible pandemic. I am shocked at the lack of basic communication skills. In my brief experience I have been put off for life, however I’m sure the right person on the right day may peak their interest enough that they glance up from their laptops, look you in the eye and engage in a polite, helpful conversation that doesn’t leave you feeling like a stranger crashing a birthday party.
We bought our new home together with T&W, and it was a great experience. Chandler and Bobby were super helpful and made the process easy from the get go! Thanks both
Couldn't have been happier how Tuffin & Wren managed our recent purchase. Professional, responsive and amicable, Chandler was always available and went above and beyond to help us every step of the way. Very trustworthy and great service provided.
Deli
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