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+97143037070
The service advisor Izmey is an excellent, reliable and trustworthy person. You will not go wrong on his professional advice.
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It is impossible to reach out Jaguar sales, they said everyone is busy with customers, excuse me?? All the customers are calling at the same time? Is now Jaguar car is the first thing to buy? We wanted to visit the showroom, but don't even know if they're working Very bad!
Terrible service. They are not interested in selling, even though I am a ready buyer! Sad experience
Dealing with this service centre is an absolutely appalling, frustrating, disenfranchising experience. I have had a Jaguar F-type for 2 years and here are the highlights: 1. In replacing my tyres they totally damaged the rims, and refused to repaint them due to on-original paint\. 2. In paying for the tyres, they overcharged me by 1,500dhs by pure incompetence. 3. I requested an aircon vent to be replaced because it kept falling out from damaged clips, and they super-glued it back in instead of replacing it. 4. I went to the shop complaining of a pulling from the steering wheel, and they said everything is fine. I took it to another garage, and they quoted 12,000dhs of suspension damage. I took it back to Jag, lifted the car and the Head of Service said that the repairs are \cosmetic\ and that all cars in the showroom would have the same damage. Only after an official complaint with Jag Middle East and a meeting with the General Manager did they agree to fix it under warranty. 5. Lastly, the passenger door locking mechanism wasn't working. When works were complete, my partner came to collect the car and realised it was exactly the same. When she raised it with the staff, they condescendingly told her \that's the way its supposed to be\. Only after 2 hours of waiting and furore did they agree she was right and fix it accordingly. I am now proceeding to sell the car because of such a terrible, unprofessional, absolute incompetence of this service centre.
Slow service. Would not let my wife who was driving behind me to pick me up into the service centre forcing her to reverse onto main road which was not acceptable.
Amazing
Prompt and efficient service
Do not work with ghada
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