Irving, United States
219 N Loop 12
N/A
+1 9724451044
Wheelchair-accessible entrance
The people who work in the office are absolutely awful. We were there for 10 min before they even helped us and no one was waiting. It was 9:30 am and all they were doing was discussing what they were going to order for lunch and who was going to pick it up. They played on their phones more than they were working very unprofessional.
like
Fast, friendly, and professional. Great folks to deal with
I bought a car today 12,08,2020 the price was 3K and I wanted to PSI there was a guy by the name of Jose Arbitration manager ripped of the customers and he rejected my request. As per their rule any car with 3K or over the customers can do PSI for transmission and Fram and also the car I bought it . Their driver during parking heated the front bumper and the bumper crack and scratched I never recommend American Auction to any dealership. And everyone is mean there and bad customer service I have seen ever.
The worst place to try to locate a car. Terrible customer service. They do not put the cars in the right place and forget trying to get any help. Even Manheim is easier than trying to find car here.
They are awesome!.
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