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After our dog Ben passed Alex came to collect him. He was so gentle with Ben and understood what we were going through. When we collected Ben's ashes I can't thank Alex enough for his compassion and professionalism, also the pack we received was so personal to Ben which we gained so much comfort from. I would definitely recommend Icare Pet Crem.
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We had to say goodbye to Kajsa who had been with us for almost 15 years. The hard and emotional experience was made more pleasent by Alex's professional and sympathetic service. The ashes we have recieved back were beautifully packaged and brought tears to our eyes. Could not recommend this service enough xx
We took our old boy to these guys on Saturday. Being the weekend I wasn't sure what help would be available...I needn't have worried! From the first phone call nothing was too much trouble. Eric met us and was both respectful and helpful. It's never an easy thing to do but we felt content that he would be looked after. It's now Monday and he is already back home. Outstanding service, only wish we had known about you sooner. Not a service that anyone likes to use but when the time comes would 100% recommend this team.Thank you all x
We lost our baby girl Lullahs yesterday and were devastated, I phoned Alex at 7am and he took care of everything for us, he picked our wee girl up from the vets and comforted us on the phone when we were heartbroken. Alex was due to return our girl to us on the Wednesday but such was our yearning for our wee girl we phoned Alex at 4pm on the Tuesday and asked if we could come and collect her to bring her home, Alex met us at ICare at 5pm and had our wee girl all ready for us. Alex respected our grief and told how lovely wee lullahs was and even gave us fur from her for us to keep in window cards. In what has been a traumatic time for myself and Maria, Alex helped to ease our pain. Thank you Alex for all your kindness and treating wee Lullahs like your own pet, she is now home in front of the fire. It's a shame that we can't give you 10 stars as we cannot thank you enough Roddy & Maria
Our family dog past away suddenly on friday 15/6 ,Mr a Baxter was the gentleman who took our call he was so very helpful ,and went out his way to pick buster up ,this is the service i received ,what a beautiful gift to receive,thank you so much x
Deli
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