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Now having read so many poor reviews regarding Hopkins Homes, we have decided to look at the general housing stock and for a better build. One area we did notice, that for us, they're the first housebuilder to install wooden windows. We were not happy about this and believe that new homes can be exempt of VAT for such as UPVC double glazing, so why wouldn't you put these windows in. Thank you to all those who have taken the time to place reviews on Hopkins Homes.
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Please God keep them away from Grundisburgh, the villagers don't want them!
Brought a hopkins home in 2016. We are still waiting for our house to be finished. Appalling customer service! Totally feel that we were missold our house. Would never recommend Hopkins to anyone. Please do not spend your well earned cash on these houses! They sell you a dream and leave you with a nightmare.
If I could give Hopkins zero stars, I absolutely would. The build quality is awful and the customer care is just as bad. I believed that paying a premium for a new build would result in better quality but it could not be further from the reality. I moved in over 24 months ago and I am still waiting for explanations to the dismal customer care and remedial works and am unfortunately waiting for further works to be completed. I would avoid at all costs.
I completed the purchase of my new home in April 2018. The whole experience has been problem free, money/keys were exchanged without delay. I have had no major issues, any initial concerns have been monitored by the Site and the Head Office team. Would i recommend Hopkins, absolutely, i have no fears that within the 2yr warranty period that any issues will be resolved and with any major purchase having peace of mind is everything.
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