Haverhill, United Kingdom
3 Fastnet Cl
N/A
+44 7733598068
Barney loves going to day care each week and Suzanne takes so much care of him - starting to think he likes Suzanne more than me! He can never wait to get through the gate. Suzanne is very caring and I know Barney is in good hands. I would never dream of sending him elsewhere. All queries are responded to very efficiently. Excellent service all round. Would definitely recommend
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Phoned up to arrange a stay for my dog. She asked what sort of breed he was and if he was good with other dogs. I answered he is half border collie half golden retriever and that the border collie breed makes him pretty excitable but he is a good boy. She promptly said he wouldn't be a good fit because it was in her home. I can understand not wanting a misbehaved dog in my home. But what she failed to find out was my dog is 9 years old and as sweet as they come. It would have been more professional to maybe arrange a meet and greet. Or to at least find out more about him.
Su and family have provided Dog walking, daycare, holiday stays and emergency cover for my dog for the last 7 years and before that looked after my elderly fragile cat. Their service is fully insured and they adhere to high professional standards. They have a great bond with my pets who really enjoy spending time with them as they are treated like one of the family - a home from home. Spot on were key holders for my house which was so useful when I had to rush away on a family emergency. They were able to collect my dog and all she needed and look after her until I was ready to come pick her up. I tried other companies before I discovered Su and family and this is the best by far.
Spot On is run with a kind hand & canine orientated hearts! I have been using their boarding services for several years now & judge them by my dogs reaction & returned to me status. My dog is excited as soon as the overnight bag comes out. By the time we are packing up to drop off, he is ready & waiting to get in the car - such anticipation! You may expect a well administered, regulations adhered to set up. A clean & warm home to accommodate your four legged family & a friendly welcome! My dog has always been happy to return & so, therefore, am I. Thoroughly recommended family team making it a home from home experience for your pet!
I don’t know where I would be without Suzanne and Spot on Pet Care! Suzanne has been looking after my ‘zoo’ for years. I can sometimes be very last minute and Suzanne always helps me out, she is so reliable and my dog and cat love her lots! I never need to worry when I know Suzanne is looking after them! Would most definitely recommend! :-)
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