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Bergstrom Buick GMC of Green Bay

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Green Bay, United States

bergstromgreenbay.com
Car dealer· Auto body parts supplier· GMC dealer· Truck dealer· Auto parts store· Tire shop· Used car dealer

Bergstrom Buick GMC of Green Bay Reviews | Rating 4.3 out of 5 stars (3 reviews)

Bergstrom Buick GMC of Green Bay is located in Green Bay, United States on 301 N Taylor St Suite 101. Bergstrom Buick GMC of Green Bay is rated 4.3 out of 5 in the category car dealer in United States.

Address

301 N Taylor St Suite 101

Phone

+1 8442012433

Service options

DeliveryIn-store shopping

Accessibility

Wheelchair-accessible entrance

Offerings

Car hireCar washOil changeRepair services

Open hours

...
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A

Adam Ama

It was my first service experience there and it was fairly busy at the time. I was very impressed on how things were done

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mathew mouw

Brought my 2017 ram 2500 laramie sport diesel crew pick-up truck here for body work after I smoked a deer, causing significant damage. I'm always hesitant about letting someone else work on my stuff but bodywork is not my forte... Brad (manager) and Andrew (service advisor) answered all my questions and took care of dealing with my insurance company (Allstate is a pain in the @ to work with) making the truck look fantastic again. Bergstrom ended up replacing the entire drivers side bed panel, front and rear fender flares, front fender, pulled some dents front the door that were hard to find due to my white paint and also replaced my front grill with one of my choosing, then painted my entire front end, and drivers side of my truck. When I got the truck back I did notice some minor details that I felt like I was being maybe a little too picky about and felt a bit shy to bring it to their attention. I did so anyway and Andrew put my concerns at ease and took care of it. There a still a couple of things still left to do to make me feel complete about the entire situation but I'm confident it will be taken care of! Im giving 4 stars for now. I'll update this with more detail after it's all finished and maybe I'll make it 5 stars if all is well otherwise it could also go down hill.

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Ryan Luedtke

Not impressed with service. Went in to plug a flat tire. Left with a broken tie rod end. No one informed us till the following day when we brought it back. Which we were told oh yea I was supposed to tell you when we put the car in the air the lack of tension caused the tie to break.Then we were told that it was fairly safe to drive but wanted it to be fixed soon. We have 4 children that are driven in this vehicle. Couldn't actually be more angry. My entire family could have been seriously injured or worse. Plus it took 2 hours to plug the tire. They also drove it before giving it back. Which means they knew about the lack of safety and loud grinding. Still waiting for an apology for total lack of communication and professionalism.

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