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Glendale, United States

tesla.com
Car dealer· Tesla showroom

Tesla Reviews | Rating 4.3 out of 5 stars (5 reviews)

Tesla is located in Glendale, United States on 539 Americana Way. Tesla is rated 4.3 out of 5 in the category car dealer in United States.

Address

539 Americana Way

Phone

+1 8182547499

Service options

DeliveryIn-store shopping

Accessibility

Wheelchair-accessible entrance

Open hours

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K

Kaylee H

BEWARE - Do NOT purchase from this location. BEWARE of “manager” JASON. I purchased my vehicle in 2019 where the Tesla salesman stated that I would be receiving a 250 gift card and 1 year of valet as a rewards promo for purchasing at this specific location. I followed up on my rewards upon delivery of my vehicle and the salesman reassured me that my info was sent off to the rewards department. I continued to follow up months after delivery, as I never heard back. The salesman started to ignore my messages and became less responsive after I took delivery of my vehicle. I have emails dated from 2019 through Jun 2020 regarding the follow up of my rewards. Even more disturbing is that I was told there were a whole bunch of people who had purchased their vehicle before me and still had not received their rewards. After a full year has passed and being patient for this reward, I decided to call Tesla on Dec 2020 where I was redirected to the manager, JASON. He sent an email to the rewards department and I did not get a reply for 4 weeks; I finally got a reply at the end of Jan 2021. The rewards department stated that Tesla never sent my information to them so that I was no longer eligible for the rewards, as the program expired on Sep 2020. Even though I explained that I purchased my vehicle in 2019, they said they could not do anything for me. Jason remained silent and did not reply at all, even though I sent him an email expressing concern over the lack of organization and responsiveness from him and his team. The disorganization is clear between Tesla and the rewards company, where they will not take accountability for screwing over customers. Take your money elsewhere. This location will scam you into buying a vehicle from their specific location and then they will ignore you after they take your money.

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Jay Sean

Test drive vehicles are parked on the 7th floor and you drive cars contactless now due to covid. They give you a little run down of how you'll get to the car and they'll unlock for you. Might be a good idea to get a little info on the car and how to use it and the features before your test drive. The showroom is clean and they, at least now, have the cars you'll want to test drive. Even a model Y. Nice people and a fun location for shopping! The test drive area is a little busy but you can take the car past that area and get to one with more space or a Highway. I definitely recommend this location if you're in the area.

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Joshua Wu

Serena is a top notch Tesla representative! She was patient with me and made my experience at Tesla absolutely incredible. She answered all the questions I had and gave me more insights to the products Tesla provided. I am very pleased with the visit! Thanks again Serena!

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Carl Clines

We have a Tesla 3, we've driven it back to Michigan then Tennessee and back to California two times (7000m) since the covid-19. Plenty of charging, awesome ride, handles fantastic. This is the best, \Made in the USA\ automobile, Ever!.

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ILYA

Good service and good sellers.

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