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Travel with Trustybus regularly on the 384 route and, though it is usually fine and reasonably punctual, I would suggest the following areas for improvement: Buses- quite an old fleet and can often be quite dirty on the later services. Information- this is the one point that really annoys me. If your bus is late, there is no way of finding out where it is: no tracking or even Twitter updates (last post was 2015). It is not really a very regular service (about every 3-4 hours) but that may be due to demand. Overall decent, but please improve on passenger information!
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Well kept clean buses, dual doors still work, best public service in Herts and Essex.
Returned from Italy for our skiing trip. Coach travel was not my first choice as I always fly, however as I was going with friends, this was a first for me! I must be honest, I was not looking forward to the journey which was longer then I had envisaged, the coach itself was really comfortable and clean. Dave and Paul were amazing throughout the whole journey and nothing was too much trouble. Would like to thank Galleon for getting us to Italy and back safely.
GREAT COMPANY! HIGHLY RECOMMEND! been on many coach/bus trips, I've always found with galleon that the staff in office and drivers are exceptionally friendly, professional and polite. the trips that galleon put on are amazing and great experiences overall :)
Went on their coach trip to Madrid for the Champions League Final Excellent customer service when booking and luxury reclining seats and USB ports plus toilet on board the bus made for a great trip. Thoroughly recommend used this company
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