Fairburn, United States
277 NE Broad St
N/A
+1 7708927802
Toilets
Wheelchair-accessible toilet
I’m a new patient of Dr Burgess and I’m extremely satisfied with her service she does show concern.
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I've been a patient of Dr. Burgess for about 10 years and I'm very satisfied with her. She is very professional and warm. Great bedside manner. I did experience a problem with one of her nurses who had extremely poor bedside manners. I spoke to Dr. Burgess about it and she was very receptive.
Dr. Burgess is consistently personable and professional during each of my visits. I have been a patient for over 5 years and I have seen the growth mindset for the practice come to fruition. Her staff mirrors her work ethic and I sense their desire to deliver care at my time of need. I am glad to have Dr. Burgess, as my primary care physician and the Personal Touch staff, who partner with me ,in my time of medical need and assist me with preventative care.
The doctor seems ok but her support staff, (billing staff) are rude and unprofessional. I was charged the wrong copay on 3 visits. I still haven't received a refund after requesting it for over a year now. I plan to talk with the doctor on my next visit.
I have been a patient of doctor Burgess for about 6 or 7 years, I bring my son to her office as well. What I like is that she takes the time to listen to your concerns. Her office are very welcoming, clean, and well kept. Appointments are also flexible, knowing, I get off work at 3:30 in the afternoon. I would refer anyone to her practice, and looking forward to having her as my primary care physician for a long time!!
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