Fair Oak, United Kingdom
Crowd Hill
N/A
+44 2380601784
Wheelchair-accessible entrance
Beautiful display areas, so much choice of products! excellent customer service from friendly and knowledgeable staff!
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Refused to sell me some limestone as i needed it for a fish tank. I explained why it would be ok for the type of fish i will be keeping and had bought some for tanks i have had in past. Whoever it was behind the desk said i cant sell it to you in a bolchy manner! What a jobs worth!. Do your research before refusing to sell to a customer. Went to another stone murchant who couldn't be more helpful.
Went to Silverland Stone in Fair Oak week ago to see their range of natural stone slabs. I talk to the seller, chose the pattern and was told that price is negotiable with this type of stone ( They have some summer sale). Went there today (07/05/18) with my rented van to collect the first lot of 11m2. What a surprise! The price turned to non-negotiable...and went up. ! because they forgot to tell me that the combination of different sizes of slabs cost differently ( I still wanted the same pattern as they had on the display.. so I don’t understand it!). The sellers today were a little bit tired …because of the weather, so I believe they didn’t want to do any work before the end of the day. I cant believe I wanted to buy there 70 m2 of slabs and paving blocks. Not recommended.
Fantastic customer service. Did not lift a finger, loaded up the van for me, cup of coffee. Worth paying more for quality.
Deli
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