Everett, United States
10710 Evergreen Way
N/A
+1 4253555858
I enjoy living at Casa Blanca Apartments. I love being close to everything I need. I haven't had any issues living here. The office staff is friendly, knowledgeable, and communicative. The maintenance team is hands down the best. Thank you.
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I have been living at Casa Blanca for almost a year now and let me start off by saying the office staff are so kind and answer any questions, or concerns I have immediately. They truly care! The maintenance team takes the time to make sure my work order is done thoroughly and completed. The maintenance team is also efficient. I love all the dog stations around the property. They also have a secured gate that closes at night. I love how Casa Blanca is super close to everything. I love my home and the updated amenities. Thank you Casa Blanca team for always being so efficient and helping me with any questions, or concerns I have. You are all truly the best! I recommend this Community to everybody!
I have lived in Casa Blanca Apartments for 3 years and it is a good place to live, don't spect the best but it is a good place to live for what you pay for. Olga is very kind an understanding person who will help you out with questions you might have.
This will be my second time moving into Casa Blanca and working with Epic Asset Management. Both times have been a wonderful experience, as long as your honest the leasing staff will do absolutely everything they can to help you get a home and make the process as easy as possible. We've worked with a specific leasing agent both times now and we highly recommend her. Her name is Olga and she's went above and beyond in all areas of the process to make the entire process as easy, comfortable and successful as possible. Emails are 99% of the time answered within an hour, you never feel like a bother and most importantly when moving-in or while living there you feel like part of a team. A lot of properties almost have a \Residents vs Management\ feel to them but that's not the case with Casa Blanca. Our first lease term we had a leaky toilet the maintenance requests was answered expeditiously and the problem was solved in the first visit. It's a big complex with a high resident count and even though it's not feasible or even logical for management to spend an extraordinary amount of time focusing on a single resident, they strike a perfect balance between helping everyone in a timely and efficient manner and making sure all your issues are solved while helping your tenancy be as successful as possible. That's really all you can ask for from an asset management company, Epic and their office staff do that job perfectly at this location.
I've previously left a very well earned one star review. And now they've earned a revision. They're not perfect, but there's good intent now. Sometimes there's a bit of miscommunication, or not everyone knows the little details you need.. But the people at the office are friendly and HUMAN now. It feels less like the slums at the time of my previous review, and more like a community.
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