Dunstable, United Kingdom
Kensworth Nurseries, Watling St
N/A
+44 1582249149
We spend a lot of money on access machinery each year and Star Platforms is absolutely our most reliable and dependable supplier for them!First stop for cherry pickers and scissors lifts. 5 Star service and and help along with making sure that we have what we need when we need it. Highly recommended!
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Brilliant company to deal and do business with! Machine delivered to site on time! Very pleased with the service! Reasonably priced services! Nothing it too much hastle! Easy to talk to!
Most impressive company, Jack Miller popped into our office and persuaded us to give them a try as opposed to the national company we were using, and boy are we glad we did, cheaper, more efficient, always happy to go out and survey the sites we are using the machinery and the recommend the best one that will fit into the tights areas we are working, get to the right height and so on, Very very friendly company and even when you phone up whilst doing their best to get what you need, they are happy to engage in conversation to pass the time on the call, no-one likes awkward silences whilst waiting. Cannot recommend this company highly enough, and we would recommend to anyone who asked.
Dealing with this company was the most painful experience I have ever had They are dismissive with extremely poor level of customer service to a level that one would think it would be impossible this day an age. I do not believe a word is said in 5 star reviews (even 1 star is too much!) about this company. I hired a machine with their operator. The operator got the machine stuck on a spot within 10 minutes! It turned out that it was not even an operator, it was his first day, he was an electrician. When I complained, this company's (so called) director Brian tresspassed on to my property and threatened me. But what he found is more than what he bargained for. He ended up paying all the cost in full! Arrogance, intimidation, bullying, and total lack of care summarises this company. I would not even give them 1 star but sadly that is the default for Google.
I note the number of words used on in these supposed reviews,, some reviews have zero words so it seems that little effort has gone into writing any of them, which leads me to suspect that none are genuine? This company employs training staff who liberally use four letter expletives , their attitude seems both aggressive , critical and confrontational and their general bad attitude seems to be held as a badge of honour. This, together with the fact that their administration is total chaos leads me to suggest you would be better served by another company. If I could give minus 5 stars I would. Update, about 18 months after my review above. Having further experience of this company's service, let me assure you that nothing has changed, other then the liberal used of four letter expletives seems to have increased.
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