Dunfermline, United Kingdom
10 East Port
N/A
+44 3452660937
Wheelchair-accessible entrance
Great branch had a nice cup of tea whilst waited for a meeting all staff very friendly and helpful.
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I was blown away by the service I received from the Dunfermline branch. All the more so as I was not a customer, that will soon change!!! The lady who guided me through a complicated myriad of problems was one in a million.
I have been a customer for sometime now, and I have been consistently delighted by the help given by all the staff at the East Port Branch as I was diagnosed with mild dementia several years ago which was making dealing with financial matter more complicated than it used to be! It would be fabulous if you could open a branch in Dalgety Bay as the RBS bank moved away several years ago. So, many thanks to you all, and keep up the good work Sheila Browning, 17 Glamis Gardens Dalgety Bay Fife KY11 9TD The East Port Branch is the most convenient,
Was a loyal customer and recommended the Nationwide to others for many years. Not any more! Recently, there seems to have bee a real slip in the standards of service. Staff are friendly enough, but have their hands tied by internal bureaucracy. They are ever so happy to sell you a product, but unable to assist when you have problems and can't get through to their call centre. Very disappointing!
A very good branch of the well respected building society. Extremely helpful staff who offer sound advice on savings and mortgages.
Deli
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