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My experience has been very poor. Following an order of multiple products, we endured numerous fitting date no shows / delays and product failure. We have been extremely patient, but the after sales service has appalling. We are now left with ill fitting, miss matched doors, which look odd and have huge gaps. The company directors are aware of the issues, they have seen them in person, and they have made, and broken, countless promises to resolve. Update - 30/11/2020 Its now 140 days since we reported the gaps in our bifold doors. Our house has been freezing in the recent cold weather. The gaps are so big you can slide knives and forks from inside to outside. John and Stuart don't have the integrity to deal with it. Emails are are not replied to, phone calls are dodged etc I hate to post negative reviews, especially in the current climate. Sorry to all the decent staff at Dream. I feel I need to attached the photos of the product to prove the poor quality of our product.
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My experience with this company has been brilliant Absolutely brilliant quality door design and glass. Didn’t really think about security it was more for the aesthetics but these guys have made my wife feel safer in the house as well. Thanks a million chaps .
Excellent from start to finish. Friendly, knowledgeable staff who couldn't have been more helpful and pleasant. A range to suit all tastes and needs. Superb product - we are delighted and have had nothing but compliments from family and friends on both the look and operation of the doors. We would - and have - recommend Dream to anyone. If there were 10 stars, I would award them!
Everything is great about Dream Bifold Doors, from their prices to the quality of end product. I'm glad I bought doors and windows from this company. The friendly staff there helps you understand all the queries about the products you have in mind and makes you satisfied.
5* service from the moment I logged on to their web site. Very informative and professional chat line when deciding whether or not to use Dream Bi Folding Doors. Doors delivered two days after ordering them, by two very polite and helpful couriers. I absolutely love my new doors and have no hesitation in recommending Dream. Built a full lower extension, but the doors are definitely one of the outstanding purchases made. Thank you Mary (Oldham)
Deli
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