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This company DCBL who I have never even heard of sent me a “Final Notice” - but to receive a FINAL notice - shouldn’t I have received a first notice? Or second - or any communication at all? Apparently not for DCBL who are clearly incompetent and think that they can get away with it - well not to worry I am happy to fight this and expose your dirty practices. I will not be fear-mongered into paying this fine which you have not even given any evidence for. I will also not call you again to wait in a queue of over 70 people as was the case today at 11am.
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You have clearly not read the content of my last review - I am not waiting in a queue of over 70 people to dispute a parking charge for which I have never even received a first warning. You clearly have all my details so send me all proof - the PCN - the photographic evidence for it - and the first and second warning letters which I never received. I will not be wasting my time calling you until I receive these. If you had an email address like any normal professional business I would have emailed (I even filled out the contact me section of your website) but unfortunately due to your lack of clarity in this matter and the blatant disregard for rules and regulations - I will not be wasting my time doing DCBL’s job as you people clearly are incompetent - as confirmed by reviews below.
This company is run by people who are not capable to retrieving difficult debts. Before parting with almost 2000 in fees they very confidently convinced me that they can certainly recover the debt. Communication over the phone has always has been abrupt and you feel like they are simply trying to fob you off. Maybe there was 2 visits to the debtor and the case was passed on the the legal team who wants more money. At the end of the day, they are powerless when the debtor do not want to pay. Don’t pass them any money, Go straight to county court judgement. In response to your question , the case number is DR51082
Outstanding service and outstanding result! Had a debtor who had no intention of paying, even after we obtained a Court judgment. Contacted Direct Collection Bailiffs, who very clearly explained our options and the associated costs, procedures and time scales. Quick replies to our emails, easy to use online system for uploading the case and making payment. Excellent communication throughout and they achieved full payment of the debt at their first visit. Couldn't ask for a better service - highly recommended.
DCBL Have achieved the impossible in my case. They extracted the debt from a serial debtor with no intent of paying. I still cannot believe they managed it. I'd all but written it off. Unbelievable levels of skill must have been deployed I had previously left a poor review here, and I will admit to being completely wrong. I just didn't understand the tactics being used.
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