Dallas, United States
5600 SMU Boulevard
N/A
+1 8662045734
Wheelchair-accessible entrance
The staff are wonderful to work with, the application process is the most user friendly I’ve ever experienced. The building is very modern built with technology in mind, the security of entry makes you and your car feel very secure. The amenities offered are more like a hotel stay instead of the place you live and I love that. The facility is very pet friendly as well. Nice community, great staff that just make the whole experience a notch above other communities.
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Since Waterton MGT took over in late July 2018, the transition has been difficult for them and the tenants. There have been package issues, that they are not helpful about getting to the residents. Hallway trash, Elevator issues of not working. But worst of all, pet fecal matter littered whose owners are not picking up afterwards. Because of this, the common areas like the courtyard and hallways stink like a sewer some days. I will not renew my lease here. future tenants beware!
I called around to a lot of apartments in Dallas for availability and by far this place was the easiest to reach, informative, and the friendliest to interact with. Thank you Mallori for a consistent great customer service experience. I want you to know you are greatly appreciated! Bad experience is usually the only reason most people take the time to write a review while good ones are ignored and taken lightly by most as just how it should be. Thanks again Mallori !
Great location and prices, staff is friendly and helpful!
I cannot even begin to say how disappointed I have become with the management of this Apartment Complex. It used to be a fine place to live (Been here 3 years), but this new management is completely incompetent. The pictures below should speak for themselves, but the place is absolutely disgusting. Trash all over the place; stairwells, hallways, elevators, and it takes weeks to get cleaned up. Not to mention, the elevator to my building has been broken for THREE MONTHS. In this time, we have received one e-mail notifying us they are working on fixing it, and nothing since. I will not be renewing and I suggest you stay as far away from this place as possible. 1300 for a one bedroom apartment without a working elevator and an apartment that has become a landfill is no place to live. Avoid at all costs.
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