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+441912708181
DON'T WASTE YOUR TIME OR MONEY. I ordered two custom made embroidered jumpers from Custom Planet. I am beyond disappointed, to say the LEAST. The jumpers came with puckered stitching, and the logo itself is not sitting as a perfect circle as the machine had pulled on the material, which is evidently an error on the machine’s part. It looks extremely unprofessional and below the standard I expected. The customer service I have received has been UNHELPFUL, UNPROFESSIONAL, and has COMPLETELY wasted my time. When I call the company, John (the Manager) IS NEVER IN and never returns my call. His resolution was TO PAY FOR ANOTHER SET OF GARMENTS - even though I had received FAULTY garments, to begin with. THIS ISSUE HAS BEEN UNRESOLVED FOR ALMOST TWO MONTHS AND THEY'RE NOW HOLDING ONTO MY MONEY. If you want professional, high-quality customization on your garments, go somewhere else.
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Just received my first order from these guys. Very impressed with the quality. Delivery was quick and lead time as quoted. Cheers, Simon
I've used these a couple of times and I find there communication skills very poor. The quality of there clothing is not good and the quality of there work they do is not good not to mention having to wait 3 weeks for my order. Would never use again
Just received a large print order from Custom Planet. I am very happy indeed with the print quality and thought their communication, especially Holly, throughout the process was excellent. Thanks!
really enjoy working with custom planet particularly the quality of their work and their customer service in helping us deliver our products against strict deadlines would recommend custom planet to anyone looking for quality embroidery and print
Deli
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