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Transferred a large amount over to Spain. Very professional and kept us up to date with how the exchange rate was moving. Rates were competitive and they helped with a strategy for when to buy the euros. Happy to recommend to anyone needing to transfer money. We'll be using them for all our transfers
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We have been transferring euros through Currency Index for many years now and find the service second to none! The team are always very friendly and helpful, the transfer is immediate and reliable with an excellent exchange rate, no issues, no problems. Before choosing Currency Index I contacted several other providers as I was new to this market. Currency Index came up first choice because of their interest and advice to help me, and as mentioned their very friendly approach. I have no hesitation in recommending the Company to others, and indeed have done so when discussing currency transfer. Many thanks to the team and keep up the good work.
I have been dealing with Currency Index for the past 4 years, transferring euros from the UK to Greece and have always been very pleased with the service I have received. Simon Eastman and the team provide a service second to none - always the best rates, money transferred very quickly and up to date information regarding the status of the transfer. I have dealt with other companies in the past and Currency Index are undoubtedly superior to them all. Being able to transfer money easily and reliably is indeed a comfort. Thank you all for your assistance and be assured I will continue to use your services for as long as the need arises.
I have been a client of Currency Index since 2010 and in that time made over 40 spot and forward transactions; the rates of which I have always been happy with. The process has always been seamless and prompt with excellent customer service. Additionally the Currency Index team has always been prepared to accommodate more complex requests and advised me through the process.
VERY DECEPTIVE - WASTE OF TIME & MONEY Agreed on a forward order, exchange rate kept hitting the target rate repeatedly but Currency Index kept stating it did not reach the target. What they were meant to say is it did not reach their desired profit margin! So I waited for it to hit their desired profit margin, market then went down so I reduced the target rate. Again repeatedly the exchange rate kept reaching the target, yet again their profit margin was not to their liking. Cancelled the forward order and a few days later put another forward order this time considerably lower. I'm sure now you understand Currency Index's business model.... I didn't bother this time so cancelled it all together and used TransferWise instead. Got a good deal right away and didn't have to wait. Only to learn the market was recovering to the original rate I started with Currency Index, three weeks ago! All throughout this boring endeavour, the agent kept calling me throughout the day to mention the market has gone down, like I don't understand the foreign exchange market! This is a declining industry and only business offering the market rate who charge a small fee are actually giving the best deals like Transfer Wise. Currency Index must be ripping off thousands of business like mine who make regular payments as they tie you in like there are no options and use words like 'how many companies will you ask to get a good rate' well, the answer is one, TransferWise. Despite their small fee, you actually get a good deal each and every time and they do have regular payments services worldwide. In summary: wasted timed, made a loss on the currency and made my suppliers angry.
Deli
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