Crawley, United Kingdom
Charlwood Rd, Horley
N/A
+44 8713602395
Wheelchair-accessible entrance
Very easy experience, both drop-off and collection. The shuttle was quick and efficient (takes about 10 minutes). On less busy days, the shuttle will just wait for you, making the transfer technically immediate. Great value for money and quality of service.
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It is not worth trying to save a few quid, go with the official airport parking. DANGEROUS company. My car ended up being scrapped. I turned up after my holiday, my car was conveniently parked by the gate, i pulled out and as i went from 3rd to 4th gear by gear nob fell off! I managed to turn around and drive back into the compound. The staff filled out a form and told me they would pay for the damages. i received an email a few days alter and was told they cannot pay because there is no proof they damaged it. Well the proof is in the fact it was underivable! I have never had any problems with the gears. When i phoned up customer service, nobody answered and nobody returned my call despite a message being left. it turns out my clutch was completely shredded and to fix was not worth it. the mileage also went up by miles, which is strange considering it is in a car park! This put me in danger. I was never offered a refund and they essentially said my word against theirs. it is not worth it, be careful and go with the official service. Finally, i was waiting for the bus for ages and the drive is about 15 minutes to the airport.
Great, reliable service. Always very efficient and the bus runs regularly. Only negative is the prices don’t seem to be as excellent value as they once were. I would still highly recommend though!
My wife returned to find our car wouldn't start and the team at Purple Parking did everything in their power to try to start the car and then to help the recovery mechanics. She was on her own and felt so safe and well looked after. We will never use any other parking company again. We cannot recommend them highly enough.
Good service but vehicle was damaged and not reported. Customer service was no help as i did not do the check before leaving parking. I was traveling 9hrs with a 3 and 6yr old and just wanted to get home. Still the drivers should have a little integrity
Deli
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