Chester, United Kingdom
2-4, St Michaels Row
N/A
+441244327149
Amazing service and lovely staff who are super friendly. From start to finish, Kayes were super helpful, even after I lost paperwork following a house move. I would highly recommend them as they take the time to explain options and are excellent with regards to their communication. I'll be coming back again in the near future for sure!
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After the initial purchase of our engagement ring from Kayes, and, having been impressed by the quality of product and service, we went back for our bands. As wedding bands are a life long purchase, we decided we wanted bespoke rings designed for us. Kayes staff were not only very knowledgeable, but also very patient whilst we mulled over our options. Since our intial purchases, we have revisited Kayes on numerous times.... we cannot thank the staff enough for all of their help and guidance, a special thanks goes to Gill and Pippa, two of the loveliest ladies you'll want to meet.
I could not thank the staff of Kayes enough. Pippa was brilliant, made me feel completely relaxed and gave expert guidance. As a man who knew nothing about rings and diamonds she was able to help me pick the perfect ring. I would recommend Kayes to anyone who is looking at buying a ring or any jewellery. I will be returning with my fiancée to pick the perfect wedding ring. Thank you to all the staff of Kayes. Harry and Ashleigh
Amazing service. During lockdown they helped me buy an engagement ring, met me to exchange (Covid secure of course) Communication was amazing and the ring is beautiful, fiancee loves it. We had been in the shop before lockdown as well and the in store experience was great. Information on the diamonds etc is very clear and prices are competitive. It's the service and communication that makes the difference. Threw them a curve ball at short notice for a necklace the day before Christmas Eve in a full lockdown and they've managed to help again! Cannot recommend them highly enough! Thanks Pippa & Nick!
Our experience at Kayes was excellent from start to finish. We purchased my engagement ring and Pippa was so knowledgeable and proffesional. She helped us choose the perfect engagement ring within our budget and was able to explain diamond terminology in layman's terms for novice individuals like ourselves. We were there for well over an hour and not once was there any expectation or pressure to buy. Thank you to the staff at Kayes and especially Pippa! Sarah and Mark
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