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LONDON BASEMENT PUMPS LTD

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Chessington, United Kingdom

london-basement-pumps.co.uk
Pumping equipment and service· Pump supplier

LONDON BASEMENT PUMPS LTD Reviews | Rating 5 out of 5 stars (5 reviews)

LONDON BASEMENT PUMPS LTD is located in Chessington, United Kingdom on Unit 1, Chessington Business Centre Trading Estate, Cox Ln. LONDON BASEMENT PUMPS LTD is rated 5 out of 5 in the category pumping equipment and service in United Kingdom.

Address

Unit 1, Chessington Business Centre Trading Estate, Cox Ln

Phone

+44 8000092120

Open hours

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J

Jane Kirby

This company provides the ultimate in customer service. I called them in desperation just after Christmas, when the pump system we inherited from the previous home owners failed - everyone else I'd tried had simply shut down for two weeks, no manning phones or any emergency options given. I got immediate, sensible advice from an obviously experienced engineer, reassurance that the problem didn't need an emergency callout, and a visit booked in for a convenient time at a later date. The two engineers who arrived (perfectly on time) couldn't have been more professional, courteous, patient or efficient. They diagnosed the fault, ordered parts to fix it and arrived early next day to complete the repair. They were happy to spend time explaining not only what had gone wrong, but also how the system worked and what to expect of it in operation. From their 24/7/365 availability and helpful attitude to their impeccable expertise and politeness, it was a delight to have such people taking control of a problem. They certainly went the extra mile to make sure the job was done to the highest standards. Next time, I know whose number will be right at the top of my calling list! Although in fact I won't even have a list - London Basement Pumps will be servicing the equipment from now on, and in the event of any emergency, I'm sure I can rely on this great team to come to the rescue.

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taylor Anne-Marie

Sump pump stopped working. Extremely quick and efficient service. Sorted out the issue. Would definitely recommend!

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Becky Atkinson

I cannot fault the service we have had from the London basement pump company. They helped us through quite a tricky time with our pumps and have always attended quickly when we needed them. Would not hesitate to recommend them.

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Colin S

Impressed by their customer care and their depth of knowledge. They visited site prior to proposing the works needed. They set out possible improvements to the site operation and offered advice on various aspects of the pumps, prior to carrying out the work in a friendly and professional manner. On completion of the works, they provided detailed reports on each of the three pumping stations that serve our five houses. Having contacted other Pump Contractors prior to their initial visit, I found they offered competitive pricing. They carried out the work in July this year. I will update this post with any new information. Thanks to Dan, Richard and the team!

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Liss Whitaker

Just used London Basement Pumps for a second time and was impressed with the quick response time, excellent service, expertise and friendly team. They have installed and now also done an annual service on a pump for me. I would definitely recommend.

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