Caterham, United Kingdom
Station Ave
$$$
+44 1883342690
N/A
In-store shoppingTakeaway
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible seating
This is the most disappointing Greggs I've been to. Theres never any fresh bakes or sausage rolls, there's hardly any selection im a huge greggs fan but, I can't give this place 5 stars as i'd of hoped to.
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Very disappointed! At 9am I brought a pasty and sausage roll to eat straight away from the Caterham branch however after walking outside the shop I found out that both products were stone cold, (were they yesterdays left overs?) after taking them back in to the shop the assistant said that the oven wasn't working. SURELY HE SHOULD OF TOLD ME THIS BEFORE I MADE PAYMENT, ESPECIALLY AS I HAVE BEEN CHARGED VAT FOR HOT FOOD! I SHOULD OF ASKED FOR A REFUND HOWEVER, I WAS SO ANNOYED I ENDED UP THROWING BOTH PASTY AND SAUSAGE AWAY.........I WILL NOW MAKE A POINT AND NOT SHOP IN GREGGS AGAIN! Please be aware, charging VAT for hot food, and given cold food is sure a tax fraud? I paid by card but wasn't given a receipt either, which they are required to.
RUDE MEMBERS OF STAFF, GUY CALLED LIAM ASKED ME TO LEAVE BECAUSE I DIDNT HAVE A MASK WHEN I SHOWED EXCEMPT CARD. SAID HE IS MANAGER BUT FOUND OUT HE IS NOT AVOID AVOID AVOID!!!
Always love a greggs sausage roll and flat white coffee can't beat it for taste and price, friendly staff,
Love the steak bake
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