Cambridge, United Kingdom
383 Milton Rd
N/A
+44 1223507507
DeliveryIn-store shopping
Excellent sales people and understanding personal service. Better than Audi. With the better models you get a much higher spec for a lower cost. Certainly worth a visit if you dont know what make you want.
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They have brand new and modern facilities, however they should have invested all the money in more training for the costumer service staff. I requested a small repair (mirror exchange) and they were unable to exchange it due a lack of communication between customer service and the technicians... This low-rated review is not related with the failed attempt to repair, is about the unprofessional treatment that I received from the costumer service department and their nonexistence problem-solving skills.
We never actually intended to look at a Skoda to begin with, we had stopped to visit the VW showroom originally. That said, we looked at a couple of Skodas on the forecourt and were welcomed in and shown around the showroom. We took an Octavia for a test drive, and while it wasn't the perfect car for us, our rep David did find the right car and emailed us a detailed overview. We took that car for a test drive and ended up making the purchase. Very happy with the service, and any minor imperfections in the car were corrected before collection.
Great sales staff. Collected my new car from them. 3rd one
Extremely friendly and professional service from the sales team. We've bought five previous cars from the company and they fully lived up to expectations this time.
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