Brighton, United Kingdom
Victoria House, 125 Queens Rd
N/A
Can't give zero stars! Rude staff, building is hard to find (no matter what the rude reply to someone else below says). You'd think they'd see these and do some staff training.
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What a great service, i booked test at 6:15, and just wanted to check online what time they are open till and i panicked because i saw in Google and on their website and other places that they are opened until 4, i tried to call to phone number i found on website and it was saying office is closed, reading aome rewievs i saw a few people complaining about coming and its actually closed, i was waiting for 2 months for this test, and i emailed to them straight away, didn't expect to get answers quick, i had a 2 missed calls later on and i picked up and men of the phone said that they are actually open, and even tho i already missed my appointment time he did allowed me to come anyway and do test, happy days too as i did passed that test too, great service :)
Unfortunately I had a bad experience here, despite acing my test! The woman behind reception was rude and belittling. No manners or kindness at all and I saw her being the same way with others. I came home to find lots of google reviews that share the same experience so can’t even assume it was just a bad day..!
Great welcome friendly staff made me feel at ease before the test
Staff have disgusting manors, felt like going into prison. Glad I smashed that driving theory test so I never have to go back.
Deli
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